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Ordering Information
What credit cards do you accept?
How do I cancel an order?
Is everything always in stock?
Will I receive an order confirmation?
Shipping Information
When will my order ship?
How do you ship?
How are shipping fees calculated?
Can I expedite shipping if I need my item ASAP?
What states are charged sales tax?
What credit cards do you accept?
We accept Visa, Mastercard, American Express and Discover.
How do I cancel an order?
If your order has not shipped, you may cancel it for any reason at no charge.
Is everything always in stock?
Usually, but there may be odd times when certain products we carry become temporarily unavailable or backordered, and shipment may be delayed. If this occurs you will be notified with details and options.
Will I receive an order confirmation?
You will receive e-mail confirmation of an order if you provide an e-mail address during checkout.
Shipping Information
When will my order ship?
Most orders are packed and shipped within 3 business days.
These shipping timelines only apply if the item you ordered is in stock and we experience no problems in processing your credit card or validating your address.
* If an item is on backorder, you will be notified by e-mail after you place your order and an estimated shipping date will be provided.
How do you ship?
We ship via UPS, and shipping times will vary based on your location. As a rough estimate, here are estimated delivery times if your order is shipped via UPS Ground:
Please allow up to seven days for UPS to deliver item.
Please be aware that these are only estimates and not guaranteed by UPS or Gourmet Kitchen Gallery.
We ship only to the 48 continental US states.
How are shipping fees calculated?
Shipping is FREE!
Can I expedite shipping if I need my item ASAP?
Yes. We offer air-delivery options in addition to ground.
For pricing details, please phone our office: 732-600-9372.
Or send e-mail to customerservice@gourmetkitchengallery.com
What states are charged sales tax?
Only NJ residences are charged sales tax. |
